Robert D. Richardson

Fourteen Years of Computer and Electronics Experience

• 2000-present

Computer Consultant and Instructor

Working experience and knowledge of DOS, Windows XP/NT/2000/Me/98/95/3.1x, NetWare 5.1/4.11/3.x/2.x, PC Hardware, LAN, WAN, Internet Access/Websites, Firewalls/Proxies, Exchange/Outlook Email, Printers, Microsoft Office (Word, Excel, Access), Corel Word Perfect, Intuit Quickbooks Pro, and more...

• 1999-2000

Computer Consultant (Part Time) and Instructor for Advanced Network Technologies in Omaha, NE (Full Time)

Working experience and knowledge of DOS, Windows NT/98/95/3.1x, NetWare 4.11/3.x/2.x, PC Hardware, LAN, WAN, Internet Access/Websites, Proxies, Exchange/Outlook Email, Printers, Microsoft Office (Word, Excel, Access), Corel Word Perfect, Intuit Quickbooks Pro, and more...

Taught Microsoft, Novell, and CompTIA certified classes at Advanced Network Technologies in Omaha, NE.

Taught Windows 95 and Microsoft Networking Essentials at Metro Community College.

• 1995-1998

Technical Instructor at Scantron Service Group in Omaha, NE.

Working experience and knowledge of DOS, Windows NT/95/3.1x, NetWare 4.11/3.x/2.x, PC Hardware, LAN, WAN, Internet Access/Websites,  Printers, Optical Scanners, Microsoft Office (Word, Excel, Access), and more...

Taught Service and Support for Novell NetWare, Windows Networking, PC Hardware, Printers (LASER, Dot-Matrix, Thermal, Band, Shuttle, Ink-Jet), and Optical Scanners (Scantron, Panasonic, and Bell&Howell)

• 1993-1995

Technical Support Engineer and Trainer for Scantron Corporation in Tustin, CA.

Working experience and knowledge of DOS, Windows 3.1x, NetWare 3.x/2.x, PC Hardware, LAN/WAN, Internet Access, Optical Scanners, Microsoft Office (Word, Excel, Access), and more...

Taught Service and Support for Optical Scanners (Scantron)

• 1992-1993

Customer Support Engineer for Scantron Corporation in Tustin, CA.

Working experience and knowledge of DOS, Windows 3.1x, NetWare 3.x/2.x, PC Hardware, LAN/WAN, Internet Access, Optical Scanners, Microsoft Office (Word, Excel, Access), and more...

Provided Technical Support for Optical Scanners and Computers.

• 1990-1992

Field Service Engineer for Scantron Corporation in Albuquerque, NM

Working experience and knowledge of DOS, Windows 3.1x, PC Hardware, Optical Scanners, Word Perfect, Lotus 123, and more...

Provided onsite and depot service and support for Optical Scanners and Computers.

• 1988-1990

Computer Programming, Digital and Analog Electronics, DOS, Windows, and Unix Operating Systems

• 1986-1988

First computer and electronics experience and education, other then the electronics class I took in high school in 1983 and all the electronic devices I would take apart and fix as a teenager.

Two Year Technical Education in Computer Automation and Electronics

• 1988-1990 Abuquerque Technical Vocational Institute (T-VI)
  Instrumentation and Control Program, 4.0 GPA Highest Honors

This is where I learned a lot about DOS/Windows/PC Hardware, Analog and Digital Electronics, Assembly/ Pascal/C programming, Unix, LASER Optics, Computer Control Pneumatic and Hydraulics and Robotics.

Microsoft Certified System Engineer(MCSE) and Trainer(MCT)

• Microsoft Certified Training Courses and Testing
  Microsoft Certified Systems Engineer (MCSE)

Windows NT 4.0

Microsoft Certified Trainer(MCT)

Windows NT 4.0
Windows 98

Microsoft Certified Professional(MCP)

Windows 98
Internet Information Server (IIS) 4.0

Novell Certified Network Engineer (CNE) and Instructor (CNI)

• Novell Certified Training Courses and Testing

Certified Novell Engineer (CNE)

NetWare 4.11 (May 1998)

NetWare 5.1 (August 2000)

Certified Novell Instructor (CNI)

NetWare 4.11 (May 1999)

Certified Novell Administrator (CNA)

NetWare 4.11 (May 1997)