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R-ProService, R-ProService+Support & R-ProService+Support360

R-ProService, R-ProService+Support & R-ProService+Support360


R-ProService includes proactive services to keep your computers updated, running smoother, faster and more secure! Plus a disaster recovery backup is completed so in event of major failure your system setup and data can be recovered.

R-ProService Includes:
  • R-Managed AntiVirus
  • Daily System checks, with a weekly summary report emailed to you to let you know the state of your computer (Click on link above for more information).
  • Updates and patches on mainstream programs and Windows, and security policies to minimize vulnerabilities, which help keep your PC tuned up for the best performance.
  • Manged Online Backup for critical data and Disaster Recovery Image. Unlimited Data Backup, never worry about data lost! $120/year value Included FREE!

The following proactive maintenance is included with your subscription to R-ProService:
  • Vulnerabilities Minimized with Security Policies
  • Windows patches - fixes done
  • Security updates for JavaScript
  • Security updates for Adobe Flash
  • Security updates for Firefox
  • Security updates for Internet Explorer
  • Secure administrator account
  • Data disk clean up(temp files, defrag, sector scans)
  • Disaster Recovery complete system image backup (Win7/2008 and newer) Requires MOB and best with recommended network storage/speedvault.
  • Right-Insight Report - Proactive maintenance plan, system statuses & technicalrecommendations for improving network and systems



R-ProService+Support includes:

All support service of R-ProService above PLUS:
  • Helpdesk support via Phone/Remote Control/Email Windows, mainstream applications
  • Virus/Malware Removal*
  • Disaster Recovery Image restored to original system
  • Data restore request to orginal system data backup is setup using Managed Online Backup (MOB)
  • Depot/Shop Services repair hardware*
  • Depot/Shop Services upgrade hardware*

R-ProService+Support360 includes:

All support service of R-ProService and R-ProService+Support above PLUS:
  • User Profile Changes, Printer driver add/delete/changes, and Covered application version upgrades
  • Client's non-mainstream application support (Discounted flat rate quote per App.)
  • Reinstall system from scratch or upgrade OS* (Once per year)
  • Transfer data/setup to new computer* (Once per year)
  • Onsite travel for services included (within 26 miles of Right-Tech Service Depot)
If you need additional services or support beyond the many inclusive services on this level, you'll get priority service at a reduce rate!



Contact us today to find out which solution will best fit your current needs.