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R-ProService+Support - One Year
R-ProService+Support - One Year
R-ProService+Support includes all the great R-ProService proactive services to keep your computers updated, running smoother, faster and more secure ...

PLUS you get help desk support for Windows and mainstream apps!

Click to read more...

Guarantee
R-ProService+Support includes 12 months of services, in event you are not happy with the service for any reason, we'll refund you the remaining prepaid months.
 
Our PriceUS$720.00
CodeRMTS_R-ProService+Support_1year
Weight0
 
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R-ProService includes proactive services to keep your computers updated, running smoother, faster and more secure!
Service includes:
->Automatic daily system checks, with a weekly summary report emailed to you to let you know the state of your computer.
You will know the health of your computers easily without having to be a technical expert and know you’re starting the week off right with a computer that is ready for you or needs something fixed.

->Service includes our high performance R-Managed anti-virus software that you never have to worry about not working or being out of date.

->We ensure the updates on a number of programs and Windows are completed, and we will keep your PC tuned up for the best performance.

We are so confident in our proactive service and system ProtectIT we will even remove virus /malware FREE if any happens to get through!  Client only needs to agree to the security configuration requirements.

->There is more, this service also includes a automated complete image backup of your computer to a local USB or network storage device! The backup can run daily, weekly or monthly as you wish. All you need is a storage drive with enough free space for each image. You get 1 or more image points for more then one recovery point.

-> Need some memory or other hardware upgraded or repaired?  No problem and no extra cost, that is included also!

If you need additional services or support beyond the many inclusive services on this level, you’ll get priority service at a reduced rate!

This service may also be purchased as month-to-month service for sites with 4 or more computers.

Daily System Checks Included
Vulnerability (security holes, patches) Checks Yes
System Error Checks Yes
Antivirus Status Checks Yes
Data Disk Integrity Checks Yes
Hacker/Invalid Login Checks Yes
Windows Services Checks Yes
Disk space checks Yes
Summary Report Yes
A+ Certified Service Rate for extra services $87/hour
Minimum service order time (std is 1.0 hr) 0.5 hour
High Performance Antivirus Software Included Yes
Client Online Dashboard /Remote Control Access Yes w/5+ wks. or 1 svr.
Proactive Maintenance Covered/Included
Vulerbilities minimized Yes
Windows patches -fixes done Yes
Security updates for Javascript Yes
Security updates for Adobeflash Yes
Security updates for Firefox Yes
Security updates for Internet Explorer Yes
Secure administrator account Yes
Data disk clean up service Yes
Disaster Recovery system backup(win6/2008 and up) Yes
Reactive Services Included
Virus/malware removal *
Yes
Helpdesk support via Phone/Remote Control/Email on Windows, mainstream applications. *
Yes
Depot/Shop Services repair hardware *
Yes
Depot/Shop Services upgrade memory(ram) *
Yes
* See service terms for requirements and coverage details.
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