CLICK HERE - TO LOAD REMOTE AGENT

OR

Click HERE - for Video Stream

1. Click Open/Run when prompted.
2. Yes to trust remote software.
3. The remote agent takes 5-10 minutes to initialize. The tech will call you back or remote chat with you when ready to work on your system.

Fee Notice
Current Support Agreement Customers
- 0.3 Hours Minimum, then 0.1 increments.
- Rate per hour is based on Support Agreement.

Time and Material Customers
- 0.5 Hours Minimum, then 0.1 increments.
- Rate is $87 - $107 per hour depending on level of technology support you need.
Desktop/Workstation Service $87
Network/Server Administration $97
Network/Server Engineering $107

Payment Terms
New or non-pre-approved customer
- You'll be asked to  prepay minimum charge with credit card via phone before support session is started., and billable time over minimum is charged to credit card upon session completion.

Pre-approved net terms customers
- Support sessions will be started if account payment is current without need for credit card.